Who we are
Our website address is: https://www.riverbendtaxsolutions.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
SMS Privacy Policy
Type of Information Collected: Name, Email Address, Phone Number.
How Information is Collected: Data may be collected through a form filled out on our website or given to us over the phone or in person.
Purpose of Data Collection: This data will be used for communication with the client to answer questions and to reach out the client for documents or information needed from the client.
Data Sharing: Data collected will not be shared with third parties. Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes. “SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.”
User Rights: Clients have the right update, or delete their data at any time by informing us of the need.
SMS Terms & Conditions
- Types of SMS Communications include asking and answering questions at the request of a client
Example: “Hello, We have been notified of revised regulatory requirements that all customers must now comply with, including the incorporation of their brand name in all client communications. Furthermore, specific statements and disclaimers must be integrated into the SMS opt-in consent, opt-out language, privacy policy, and help message. These updates must be implemented in strict accordance with the provided guidelines to ensure both legal compliance and the clarity of your customer communications.”
*Clients: Updates regarding your returns, deliverables, or other relevant information.
*Standard Messaging Disclosures
- Message and data rates may apply.
- Messaging frequency may vary.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms of Service at https://www.riverbendtaxsolutions.com/privacy-policy/
- Message Frequency: We will not send messages with any regular frequency, only as needed and as requested by clients. (maybe 1 per month)
- Potential Fees for SMS Messaging: Message/data rates may apply based on your mobile provider.
- Opt-In Method: Our customers will opt-in for SMS from Riverbend Tax Solutions, LLC through a verbal consent, and if they submit a form online asking for us to reach out via text, we will consider that an opt-in as well. Clients may find our number on our website, from a friend or from personal interaction with Riverbend Tax Solutions, LLC.
- Opt-out: Our customers will be able to opt-out for SMS messaging from Riverbend Tax Solutions, LLC by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can opt back in at any time by replying START. Or if the client asks written or verbally to not receive text messages anymore, then they will receive no more SMS communication.
- Privacy Policy: Your privacy is a top priority for us. Please review our privacy policy above for comprehensive information about how we collect, use, and safeguard your personal data.
- Contact Information:
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us using the information below:
Phone: 509-666-8667
Email: info@riverbendtaxsolutions.com
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.